Purchase Terms
Transparent billing for plans, credits, and perks. No hidden terms.
Access Plans
Subscriptions
Weekly or Monthly recurring access to full AI feature sets and training dashboards.
Pay-As-You-Go
Credit Packs
20-credit ($2.99) or 50-credit ($5.99) options. 1 credit equals 1 message exchange with our coach.
All items, credits, and subscriptions are securely processed by Connect To Me LLC. By making a purchase on our platform, you explicitly accept these product-specific terms.
Refund Policy Matrix
Our AI systems consume immediate server resources and computational tokens upon execution. Because digital fulfillment occurs instantly, refunds are tightly governed by item category:
Subscriptions (Weekly / Monthly)
All sales are generally final. We offer a courtesy refund on plan subscriptions only if requested within **48 hours** of the charge event **AND** you have sent fewer than **5 total messages** to the AI coach during the disputed billing tier.
AI Chat Credits
Credit packs are fully non-refundable once any computational usage has occurred. We can process a refund within **48 hours** of purchase *only if* the balance remains entirely intact (**0 credits spent** from the purchased bundle).
EU/UK Statutory Right of Withdrawal
For users in the EU/UK: By subscribing and initiating an AI chat session, you expressly consent to the immediate performance of the contract and acknowledge that you lose your right of withdrawal once the digital content is accessed.
Subscription & Billing Infrastructure
Payment Processing: All payments are securely processed via Stripe. Connect To Me does not store your credit card numbers or CVV codes on our servers.
Automatic Renewal: Recurring plans renew automatically at the standard rate of the selected period (weekly/monthly) unless explicitly canceled via your internal interface prior to the terminal hour.
Easy Cancellation: You can cancel your subscription at any time through your Account Settings. Upon cancellation, you will retain access to premium features until the end of your current paid billing period.
Notice on Chargebacks
If you have an issue, please contact us first. Unwarranted chargebacks (disputing a valid transaction with your bank) may result in the permanent ban of your account and the blacklisting of your payment method across our platform.
Need Direct Billing Assistance?
If your situation meets our dynamic criteria above, drop our team an email alongside your Stripe Receipt ID.
Contact Support